Support for the Disabled

As a company, we understand the additional challenges faced by disabled people in gaining employment and as members of the Disability Symbol accreditation scheme we guarantee to interview any disabled person that meets the minimum criteria of the job they have applied for.

In cases where an individual develops or acquires a disability while in our employment we will seek to keep them in employment by undertaking a full review of their requirements and make the necessary adjustments where possible, whether we need to purchase specialist equipment, provide additional training or any other form of additional support.

Support for Disabled Applicants

As a Disability Symbol accredited employer, we have made the following commitments:

  • We guarantee to offer an interview for all applicants with a disability who meet the essential requirements for a job vacancy and consider applicants on their skills and experience.
  • We will have discussions, at least once a year, with all disabled employees to consider changes we can make to ensure ongoing development and use of skills.
  • We will make every effort to retain employees who become disabled.
  • We will take action to ensure that all employees develop the appropriate level of disability awareness needed to make the commitment work
  • We will review our commitments and achievements annually and plan how to improve and to let employees know about progress and future plans.

Applying for a job

The job description will tell you about the essential requirements for the job, such as necessary experience or qualifications that you'll need for that particular role.

We probably haven't met you before, so you will need to let us know that you have a disability. We try to be as helpful as possible, so please ask our Recruitment Team by emailing hr.operations@theaa.com if you need any AA Careers information in an alternative format, and we'll do our best to sort it out for you.

Coming to an interview

If you are invited for an interview, we'll ask you if you need any extra assistance, whether it's a disabled parking space or for someone to accompany you to the interview. We will do our best to help you out in whatever way you'd like us to.

If you are eligible for an interview, we'll let you know the location, date and time of the selection process, as well as what to expect on the day. This way, we should have more than enough time to discuss any adjustments or assistance that you might need.

For further support for disabled applicants, contact:

Your local Job Centre Plus www.gov.uk/

Your local Job Centre Plus Access to Work (ATW) Scheme: www.gov.uk/looking-for-work-if-youre-disabled/looking-for-a-job

The Poppy Factory

The AA works closely with The Poppy Factory to help wounded, injured and sick ex-Service men and women come back to work. The AA matches up the skills and qualities of the ex-Service people to jobs within the AA.

We welcome applications from all of the Armed Forces community, and we know the experiences gained from serving your country are useful in a business like ours. In fact, some of our Directors started off working in the forces.

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